Custom high need member management
We identify families of children with complex healthcare needs through analytics and assign a designated adviser who provides comprehensive advocacy for the entire family—not just the child. Backed by a multi-disciplinary team, they’ll help reduce the weight of responsibility, at no additional cost.
On average, families with complex needs have:
- 11x more denied claims
- 7x as many medical claims
- 7x more out-of-pocket costs
- 23x more hospital admits1
A single point of contact backed with streamlined, compassionate support
Family
We get to know families and help them manage everyday tasks.
Research
We work with a network of partners and social services to try and resolve the most challenging issues.
Clinicians
We support clinicians by helping them coordinate care, access social services for families and try to reduce administrative needs.
The difference it makes
75 Point
increase in likelihood to recommend2
$1500
medical cost savings per child per year2
357%
increase in behavioral health engagement2
15%
reduction in claims2
6%
reduction in claim rework2
Supported members
“Her help was worth more than I can say in words.”
— Parent of child with cystic fibrosis
“It’s been a life-changer for our entire family.”
— Parent of child requiring chronic care